Thursday, June 5, 2008

Thank you for the feedback

Recently, we sent out a survey to our customers (those who have not visited recently for any reason) asking them for feedback on their overall Dream Dinners experience. We are so happy to know that we received an "Excellent" rating for 84% of all responses and "Good" for 15% of total responses. That means 99% of those who responded gave us positive feedback! Dream Dinners strives to provide excellent customer service and that is what our customers are saying. At least Frank and I don't have to take it personal.

Saved time, relieving dinner time stress of "What's for dinner?" and "it's easy to cook dinner now" were ranked as the primary reasons for how Dream Dinners has added value to our guests.

89% of respondents would highly recommend or likely recommend our services to a friend.
95% of respondents rated our ease of cooking instructions as good or excellent.
72% of respondents rated our food quality as either good or excellent.
71% of respondents rated our menu selection as good or excellent.
83% of respondents rated our session availability as good or excellent.

Thank you to those who responded. We are working to increase overall customer satisfaction. Trust us that we are listening and working to better serve your needs. We greatly appreciate your time.
Posted by San Bruno Dream Dinners at 1:05 AM

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How It Works

Dream Dinners provides 17 tasty dinners each month that you assemble and take home to freeze,thaw,and cook at a later date. Customize your order to fit your needs. Choose the best combination of dinners to fit your needs. Here are a few suggestions:

Order 12 dinners of 6 servings each. Great for families of 4 or more, resulting in the greatest cost savings and convenience.

Order 12 dinners of 3 or 6 servings each. Perfect for growing families with varying schedules or food preferences, plus you save a little by purchasing more. This mix also works well for couples, retirees or small families.

Order 6 dinners of 6 servings each if you have limited freezer space or are planning to be away from home. Don’t come home to an empty freezer!

Guests ordering any combination of 6 serving or 3 serving dinners totaling 72 servings, automatically qualify for our Volume Reward.

Cooking and Assembly Tips

Remember to take a few Dream Dinners out of the freezer on a Sunday night (except those that don't require thawing!), so you will always have something ready on the busier nights during the week.